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+1(769) 206-3556
info@tracecargoagency.com
2707 W Avenue 30 Los Angeles
CA 90064
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Have Questions? Need Assistance? Our Customer Support Team at Trace Cargo Agency is here to help. Reach out to us for inquiries, support, or personalized assistance. Your satisfaction is our priority, and we’re dedicated to providing prompt and reliable customer service. Contact us today for a hassle-free cargo experience.
Our location
2707 W Avenue 30 Los Angeles CA 90064
Opening Hours
Mon-Fri: 6am-10pm
Sat-Sun: 8am-2pm
Contact
Phone: +1 (769) 206-3556
Email: info@tracecargoagency.com
GET IN TOUCH.
Frequently Asked Question!
Trace Cargo Agency is a leading logistics company providing a wide range of transportation and supply chain solutions. We specialize in air, land, and sea freight services, offering reliable and efficient logistics solutions to businesses worldwide.
Yes, we can confirm if a tracking number is valid or not according to the tracking number format for most of these carriers. However, we cannot confirm whom the parcel belongs to.
Before placing an order online, always be careful on your selection of suppliers. Use due diligence in researching them before committing yourself to them. Never forget to choose those online platform/stores with high reputations and have good buyer-protection.
Kindly be noted that Trace Cargo Agency is an open website for tracking shipments of more than 500 delivery providers. If you have placed an order and are looking for information on this particular ORDER, besides the information that displays on our website, there’s no additional information can be given to you via Trace Cargo Agency. We request that you contact the retailer/sender where you placed your order for further assistance. As a third party, An All-In-One Package tracking platform, we cannot be held accountable for delivery of this package, or associated with any online merchants.
View delivery timeframe of Global Registered Airmail/ePacket (Not including rural areas)
- Day 1-2 Acceptance/In Origin
- Day 2-3 Departure from outward office of exchange/Exporting
- Day 2-4 Pending Custom clearance/Exporting
After exporting/departure, the shipping status will not be updated until the parcel arrives in the next location!
- Day 4-10 Arrival at inward office of exchange/In Destination
- Day 10-15 Pending Custom clearance/Importing
- Day 15-30 Domestic transport and last-mile delivery
Day 60 If not delivered successfully, the parcel may be returned back to the sender or the parcel is considered missing at that point.
When your parcel arrives in your country, if you are anxious about getting your order, you may try to contact your local carrier to get the delivery expedited.
For most international parcels, due to low postage, even express service, the carriers don’t have a guaranteed or an expected date of arrival. The shipping time can be slower than you expect, mostly because of the customs procedure and airline arrangement. The international shipping is quite different from the domestic shipping.
Normally, your shipment is being scanned on given points during the transport. In between these points, we will not be able to give you more information about the exact whereabouts of your shipment. We update the tracking information continuously if new information is available from the carrier.
As a tracking website, we’ve pulled all tracking data from the respective carriers and there’s no additional information is available from us. Please try to track your parcel again later.
Normally, if the parcel has been already shipped out, the address could not be changed then. You can only wait until your parcel arrives in your country then submit the request of address change to your local shipping carrier. You can visit the carrier’s official website to get help as well.
If you’d like to ask for a refund, please contact the seller (shipper) where you placed your order to submit your request.
Kindly be noted that Tracecargoagency is an open website for tracking shipments of more than 500 delivery providers. If you have placed an order and are looking for information on this particular ORDER, besides the information that displays on our website, there’s no additional information can be given to you via Tracecargoagency.
We prioritize the safety and security of your shipments. TracecargoAgency Solution works with trusted carriers and partners who meet rigorous standards for security and compliance. We also provide comprehensive cargo insurance options to safeguard your goods against unforeseen events during transportation.
Absolutely!Absolutely! TracecargoAgency Solution specializes in international logistics and has extensive experience in handling shipments across borders. We have a strong global network of partners and agents, enabling us to provide seamless international logistics services, including customs clearance and documentation. Solution specializes in international logistics and has extensive experience in handling shipments across borders. We have a strong global network of partners and agents, enabling us to provide seamless international logistics services, including customs clearance and documentation.